Frequently Asked Questions
How do I place an order?
Answer: Placing an order is simple! Select the style you want, choose the number of figures, upload your photos, and specify your preferences. Once you've completed the checkout process, our artists will begin working on your custom portrait.
What are the different styles you offer?
Answer: We offer a wide range of styles including Anime, Chibi, Harry Potter Wizard Style, Naruto Style Ramen Restaurant, One Piece Wanted Poster, Pokemon, Rick & Morty, The Simpsons, Bob's Burgers, and more!
Can I include pets in my portrait?
Answer: Absolutely! Pets are part of the family, too. We can draw them in any of the styles we offer.
How long does it take to receive my portrait?
Answer: It takes 1-3 days to draw out the portrait. After you approve the digital preview, it generally takes 5-10 business days for your order to arrive.
What formats do you provide?
Answer: We provide high-quality PNG & JPEG formats for all our digital portraits.
Can I request changes to the digital preview?
Answer: Yes, we offer unlimited revisions. You can request as many changes as you like until you're completely satisfied.
What types of merchandise can my portrait be printed on?
Answer: We offer a variety of options including Canvas, Frames, Poster Prints, Metal Prints, Mugs, Phone Covers, Pillows, and more.
Do you offer international shipping?
Answer: Yes, we offer fast shipping worldwide!
What if I'm not satisfied with my order?
Answer: Customer satisfaction is our top priority. We offer unlimited revisions and will work with you until you're 100% satisfied.
How do I upload my photos?
Answer: You can upload your photos directly on our website when you place your order.
Can I include more than one style in a single portrait?
Answer: Generally, each portrait focuses on one specific style for consistency, but you can certainly place separate orders for different styles.
Can you draw me in a specific pose?
Answer: Absolutely, you can choose from our pre-designed backgrounds or request a custom one.
How do I track my order?
Answer: Once your order is shipped, you will receive an email with tracking information.
Is my personal information secure?
Answer: Yes, we adhere to strict privacy and security protocols to ensure your information is secure.
Do you offer bulk discounts?
Answer: Yes, we offer discounts for bulk orders. Please contact us for more details.
How do I get in touch with customer service?
Answer: You can reach us via email at orders@theanimeportraitshop.com for any queries or concerns you may have.