Shipping policy

Last updated: August 31, 2023

Introduction

Thank you for choosing The Anime Portrait Shop! We're thrilled to bring you unique, handcrafted anime portraits that you will treasure for years to come. This Shipping Policy outlines the terms and conditions under which products are shipped to you, our esteemed customer.

Please take a moment to familiarize yourself with our shipping policy and do not hesitate to contact us if you have any questions.

Free Worldwide Shipping

We are pleased to offer FREE worldwide shipping on all orders, with no minimum purchase required. We understand how important it is for you to get your orders in a timely manner, and we strive to provide the best shipping options available.

Shipping Time Frame

  • Processing Time: Orders are processed within 1-3 business days after your purchase is confirmed.
  • Shipping Time: After processing, items generally take between 5 to 14 business days to arrive at their destination.

Please note that these are estimated shipping times and are subject to availability of products and/or any potential delays due to factors outside our control, such as adverse weather conditions.

Shipping Carrier

We partner with a variety of shipping carriers to ensure your order arrives as quickly as possible. The choice of carrier is at the sole discretion of The Anime Portrait Shop, based on the shipping destination and other factors.

Tracking

Once your order is shipped, we will provide you with a tracking number via email, so you can monitor your package’s journey to its destination.

Customs and Taxes

As we ship globally, your order may be subject to customs duties or taxes, depending on your country's regulations. These charges are the responsibility of the customer and are not included in our product prices or shipping fees.

Liability

The Anime Portrait Shop is not responsible for any shipping delays, damages, or lost items due to factors beyond our control, such as acts of God, wars, natural disasters, or actions of third parties. However, we will do our best to assist you in resolving any issues that may occur during shipping.

Returns and Exchanges

Please refer to our Return Policy for information on returns and exchanges.

Changes to Shipping Policy

We reserve the right to update or change this Shipping Policy at any time. Any changes will be posted on this page, with the date of the latest update indicated at the top.

Contact Information

For any questions or concerns regarding our Shipping Policy, please contact us at:

Thank you for shopping with The Anime Portrait Shop. We appreciate your business and are committed to providing you with products of the highest quality, delivered to your doorstep as swiftly as possible.